Shipping policy
Shipping Policy
Thank you for shopping with Home Bae. We aim to provide a smooth and reliable delivery experience for every order. Please review the information below regarding our shipping process.
1. Order Processing Time
All orders are processed within 24-48 hours after payment confirmation. Orders are typically processed on business days (Monday to Saturday), excluding public holidays.
Once your order has been processed and dispatched, you will receive a confirmation message or email with tracking details.
2. Shipping Methods
We partner with reliable courier services to ensure safe and timely delivery of your orders. Depending on your location and availability, orders may be shipped through trusted logistics partners.
Shipping methods available may include:
- Standard shipping
- Express shipping (if available)
The available shipping options will be displayed during checkout.
3. Delivery Timeframes
Once the order is shipped, estimated delivery times depend on your delivery location.
- Metro cities: approximately 3-4 business days
- Other cities and towns: approximately 6-7 business days
- Remote locations: delivery may take 8-10 business days
Please note that these are estimated delivery timelines and actual delivery may vary depending on courier operations and external factors.
4. Shipping Costs
Shipping is free of charge for orders within India only. However, please refer to our Refund policy for shipping charges with respect to returns.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the delivery status of your order through the courier partner’s tracking portal.
If you do not receive tracking information within 48 hours of order confirmation, please contact us at support@homebae.in
6. Delivery Issues and Delays
While we strive to ensure timely delivery, delays may occasionally occur due to factors beyond our control, including:
- Courier service disruptions
- Weather conditions
- Government regulations or restrictions
- Incorrect or incomplete delivery addresses
If your order appears delayed or you experience any delivery issues, please reach out to us at support@homebae.in, and our team will assist you in resolving the matter.
7. Incorrect Address
Customers are responsible for providing accurate shipping information at checkout. If an incorrect or incomplete address is provided, it may result in delivery delays or additional shipping charges.
If you notice an error in your shipping address after placing the order, please contact us immediately at support@homebae.in
8. International Shipping
Currently, Home Bae DOES NOT offer international shipping.
If international shipping is available, delivery timelines and shipping costs will vary depending on the destination country and customs procedures. Any applicable customs duties, taxes, or import fees will be the responsibility of the customer.
9. Contact Us
If you have any questions about shipping or need assistance with your order, please feel free to contact us:
Email: support@homebae.in
Store Name: Home Bae, Brand of Bae Living Company
We appreciate your trust in Home Bae and are committed to delivering your orders safely and efficiently.